Business Skills Intercultural: Negotiations Training

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Goal: To Practically Explore Different Stages, Styles and Techniques of Negotiations with Focus on Intercultural Differences and Linguistic Nuances

Length: 2 Days or 3 Days (including Negotiations DVD Analysis)

Form: 50%Seminar-50%Workshops (Simulations and Evaluation Exercises in Pairs)

Target Groups: Anyone who works internationally with:
Sales and presales, People management, Building and maintaining customer relations, Purchase of external services, Project management
Language Level minimum B2 and higher.

Training Objectives:

    Lady with english flag
  • Evaluate Participant’s Current Negotiation Skills in English
  • Learn about Fundamental Elements of Negotiations
  • Use Framing When Presenting Information
  • Make a Tough but Credible Opening
  • Demonstrate Behaviors Characteristic for Successful Negotiations
  • Anticipate the other Side’s Objections
  • Appreciate Importance of Trust in Negotiations
  • Find Creative Ways to Solve Problems
  • See Negotiations as a Collaborative Process and Avoid Confrontation
  • Learn to Recognize, Counter and Use Negotiations Techniques
  • Respond to Ploys
  • Learn to Underplay Your Shortcomings
  • Practice Questioning Techniques
  • Trade-Off Concessions
  • Handle Difficult Negotiators
  • Choose Influence-Gaining Actions
  • Use Position and Person - Related Approaches
  • Conduct Negotiation under Time and Result Pressure
  • Close the Negotiation and Commit
  • Learn to avoid Potential Cultural Clashes in Negotiations i.e. Learn how Cultural Differences in Communication can
    Influence a Negotiation and how to Tune your Tactics and your Style to Reach your Goals when Negotiating with Counterparts from other Cultures.
  • Evaluate Participant’s Post-Training Negotiation Skills in English

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